Advanced Balanced Scorecard
Advanced Balanced Scorecard
HR Best Practices for Line Leaders Series
March 27, 2017 - March 28, 2017
Monday - Tuesday
9:00 am - 5:00 pm
Over the past few decades, organizations have come to realize that success in business can not only be measured in terms of financial outcomes. A huge portion of the company's assets are intangible like a company's brand, customer mindset, the processes and procedures, the knowledge base created by employees and training initiatives. Hence, organizations need a tool to help them measure this expanded definition of success. The Balanced Scorecard is the answer to this need.
The Balanced Scorecard is more than just a new measurement system. It is now used as the central/core framework for management processes. As a strategic planning and management system, it is used extensively in business and industry, government, and nonprofit organizations worldwide. It aligns business activities to the vision and strategy of your organization, improve internal and external communications, and monitor organization performance against strategic goals. Learn to transform your organization’s strategic plan to action plans, linking and aligning organizational to individual action plans.
This course aims to provide feedback between your internal business processes and external outcomes in order to continuously improve strategic performance and results.
After the course, you will:
1. Discover the core factors that give life to balanced scorecard development and implementation;
2. Understand the balanced scorecard as a strategic management system, a strategic framework for action and a communication system;
3. Understand the concepts of strategy maps, strategic initiatives, key performance indicators, and targets as key components of the balanced scorecard;
4. Learn and apply the concepts in developing a balanced scorecard for your organization or division/department/unit;
5. Align and link the balanced scorecard with other departments/units and with other organizational systems;
6. Transform the balanced scorecard from performance measurement to strategic management; and
7. Design action plans and share individual commitments for the development, enhancement and sustainability of using the balanced scorecard in your own organization.
|Who should attend||
The program is designed for supervisors, managers, business heads, and employees involved in performance and strategic management system who already have the knowledge in using the balanced scorecard or those who have attended the balanced scorecard basics.
I. Understanding the balanced scorecard
A. Strategic framework for action
B. Strategic management system
C. Communication system
II. The balanced scorecard process
A. Planning, training, and set-up
B. Balanced scorecard development
C. Balanced scorecard implementation and monitoring
D. Balanced scorecard evaluation
III. Key components of a modern balanced scorecard
A. Strategy map
B. Strategic initiatives
C. Key performance indicators and targets
IV. Balanced scorecard design and development
B. Performance objectives and measures
C. Cause-and-effect linkages (strategy maps) and initiatives
D. Setting targets and prioritizing initiatives
E. Organizational alignment
V. Linkages of the balanced scorecard with other organizational system
VI. Transforming the balanced scorecard from performance measurement to strategic
|Dr. Rosario C. Alzona||
is an independent organization development consultant. Some of her responsibilities include: organizational assessment, culture management, change management, strategic operational planning, procedures formulation, and learning & development.