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Continual Improvement & Sustainability of Quality

Course Name Continual Improvement & Sustainability of Quality
Quality Management Program Series
Schedule

To inquire more about our courses, you may call our Program Sales Officers at 830.20.50 or email us at sales.cce@ateneo.edu.

Price: Php 11,800
Description

The course explores how quality improvement is managed in organizations.  Both continuous improvement and innovation are discussed as complementary strategies for improving quality in organizations.  It shows how quality is continually improved and sustained in organizations. 

Objectives

After the course, you will: 

1. Compare and contrast continuous improvement and innovation;

2. Describe how continuous improvement and innovation are initiated, planned, implemented, and evaluated in organizations; and

3. Explain how organizations can jointly use continuous improvement and innovation for quality improvement.

Who should attend

Professionals & practitioners whose job has to do with managing or assuring quality in their organizations.

Outline

I.     What is quality?

II.    What is quality improvement?

III.   Systems thinking

IV.   Clarifying the terms

A. Continuous improvement

B. Continual improvement

C. Discontinuous improvement

D. Sustainability of quality

V.    Continuous improvement

A. What is Kaizen?

B. Quality & housekeeping

C. Principles of continuous improvement

D. Continuous improvement process

E. Continuous improvement strategies & tools  

H. How to install & instill continuous improvement in organizations

I.   How to sustain continuous improvement in organizations  

VI.   Innovation

A. What is innovation?

B. Strategies & tools for innovation

C. Creating & nurturing an innovative culture

VII.  Synergizing continuous improvement  & innovation

VIII. Change management for continual improvement & sustainability of quality       

IX.   Case applications

Resource Speakers
Mr. Jonilo Del Rosario

is a freelance organization & management, quality, human resource, intellectual capital, and education consultant, resource person, trainer, researcher, subject matter expert, and postgraduate & higher education professor.

He presently holds the following positions: Trustee and Training, Education & Research Committee Chair of the Philippine Society for Quality (PSQ); Program Director & Resource Person of the Quality Management Program of Ateneo Graduate School of Business-Center for Continuing Education & PSQ; Resource Person & Trainer of the University of the Philippines Institute for Small-Scale Industries (UPISSI); Resource Person & Trainer of the Philippine Trade Training Center (PTTC); Resource Person & Subject Matter Expert of Civil Service Institute (CSI); to name a few.

He has designed and delivered various consulting, training, and research engagements with organizations and institutions from different industries. He shares these “real-world” learning experiences with his students from various colleges and universities.  He has presented research studies in institutional seminars and national conferences and conventions. 

Mr. del Rosario has two master 's degrees in Technology Management and Human Resource Development from the University of the Philippines.  He is a candidate for the Doctor of Philosophy in Education major in Educational Administration from the same university.  He is presently working on his dissertation entitled “A Quality Management System Model for Philippine Higher Education Institutions”.