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Developing Assertiveness for Leaders

Course Name Developing Assertiveness for Leaders
Schedule April 20, 2017 - April 21, 2017

Thursday - Friday

9:00 am - 5:00 pm

Price: Php 11,800
Description

Those who stand for nothing fall for anything.  - Alexander Hamilton

Assertiveness is a state of mind, an attitude, a way of thinking. It is about how you interact with others to be a better manager, colleague, or team member. Assertiveness is at the heart of your relationship with yourself and with others. It enables you to use behaviors that you and other people value.

Developing Assertiveness for Leaders gives you an opportunity to learn how your behavioral style impacts your overall performance as a manager. You will assess your current assertiveness skills and find out how you can improve them for a more effective approach. This program shows you how to employ assertiveness skills to take control of situations without threatening or alienating others. 

Complementary Courses

Getting Results From Your Cross-Generational Workplace

January 24, 2017

Appreciative Leadership: Enhancing Employee Engagement 

April 27 - 28, 2017

Objectives

After the course, you will:

1. Learn to express your rights, opinions, and feelings honestly, discretely, and appropriately without violating the rights and self-esteem of others;

2.  Build up confidence and self-esteem;

3.  Empower yourselves and your staff; and 

4.  Improve communication by using assertive-responsive skills.

Who should attend
  • People managers and supervisors who want to improve their management and leadership skills.
  • High-potential talents preparing for a management or leadership role.
  • New people managers and supervisors.
Outline

I. Introduction

A.  An introduction to assertiveness

B.  Do I want to be assertive? A look at myself

C.  Introduction of assertive/responsive model

D.  Assessing personal level of assertiveness

 

II.  What is assertiveness?

A.  The nature of assertiveness and popular misconceptions

B.  The fear of being assertive and the desire for harmony

C.  Individual rights and responsibilities

D.  Self-image, self-esteem, authenticity, and the power of beliefs

 

III.  Assertive, aggressive, and passive behaviors

A.  Body language, vocal image, and verbal patterns

B.  Response to pressure situations

C.  Consequences in the workplace

D.  How perceptions determine reactions

 

IV.  Techniques to becoming positively assertive

A.  Changing destructive internal dialogue

B.  Speaking up; standing up for yourself 

C.  Giving and receiving feedback, criticism, and praise

D.  Handling difficult, controlling, and manipulative behavior in others

Resource Speakers
Ms. Ma. Socorro P. Jamias

is the Executive Director of ASCM Training Management Center (AsiaCom), a management consulting firm specializing in organization development. She is a Gallup-Certified Strengths Coach. As a consultant and speaker, she has worked with business and academe, as well as government and private organizations. Her field of proficiency includes leadership, teamwork, communication, organizational change, corporate culture, and employee engagement.  She is also the Executive Director of the Petbowe Management Academy. Further, she is with the faculty of the Ateneo Center for Continuing Education.

Previously, Ms. Jamias was a faculty member of Far Eastern University, University of Sto. Tomas, Maryknoll (now Miriam) College, St. Joseph's College, and Ateneo de Manila University.  She has a Certificate in Organization Development from the Ateneo Human Resources Center.  She completed Master of Arts in Linguistics at the Ateneo de Manila University.  She likewise took graduate studies in Education, Drama, and Speech at the University of the Philippines, University of Sto. Tomas, and Ateneo de Manila University respectively.