Mastering Spoken Communication

Wednesday - Thursday
9:00 am to 5:00 pm

Regardless of what business you are in - a large corporation, a small company or even a home-based business - superior speaking skills are essential for success.

Mastering Spoken Communication helps you understand effective speaking and then shows you how to communicate your message in the best possible way. It is designed to provide information and background on spoken communication in a variety of settings (relationships, groups, and public), and in situations where we must make public presentations.

This two-day program provides innovative instruction to help refine personal speaking styles. It presents an opportunity for you to see yourself as a whole person with a proper appreciation of yourself as a speech communicator, both as a source and a receiver.

Mastering the Principles of Business Writing
April 18 - 19

Mastering Presentation Skills
June 21 - 23

EMPOWERED TRAINER’S DEVELOPMENT PROGRAM SERIES  

• Evaluating Returns on Training Investment
  April 12 - 13
• Training the Trainers
  April 25 - 27
• Training and Organizational Needs Analysis
  June 5 - 6
• Designing and Facilitating Adult Learning
  July 11 - 13

A successful participant will have an enhanced understanding of:

1. The variables that affect and effect Speech Communication,
2. The fundamental skills that are essential for effective speaking,
3. The habits of mind that improve thinking skills,
4. The dynamic relationship between speaker and audience.

This workshop is designed for all professionals, supervisors, managers, and staff who want to enhance their oral communication skills.

"You" as a Communication Medium

• Making a Great First Impression
• The Importance of Removing Barriers
• Likeability and Credibility

Fundamentals in Speaking

• The Visual Aspect: The Person Seen
• The Vocal Aspect: The Person Heard
• The Verbal Aspect: The Person Understood

Speaking Relationships

• One-to-One: Dyadic Communication
• Small Group Communication
• Audience Communication

Putting it All Together

• Portrayal of Communication Situations
• Critiquing

is the Executive Director of ACSM Training Management Center (AsiaCom). Her field of expertise includes training and organization development.