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Quality Methods & Tools

Course Name Quality Methods & Tools
Quality Management Program Series
Schedule

To inquire more about our courses, you may call our Program Sales Officers at 830.20.50 or email us at sales.cce@ateneo.edu.

Price: Php 17,700
Description

The course is an inventory of commonly used methods and tools for quality improvement, quality management, and quality assurance.  It provides instructions on how these quality methods and tools are applied.  Examples are cited to elucidate the application of these methods and tools.

Objectives

After the course, you will:

1. Describe the most commonly used quality methods and tools in organizations;

2. Illustrate how these methods and tools are applied to improving, managing, and assuring quality; and

3. Identify the merits and limitations of each method or tool.

Who should attend

Professionals & practitioners whose job has to do with managing or assuring quality in their organizations.

Outline

I.   What is quality?

II.  The value of methods & tools to quality

     management

III. Systems thinking: How quality methods                        

     & tools are used in managing the 

     operations of organizations

IV. Instructions, guidelines, applications &

     examples

     A. 7 quality control tools

     B. 7 management & planning tools

     C. 5S practice of good housekeeping

     D. 8D problem solving

     E. Poka-yoke

     F.  Failure mode & effect analysis

V.  Case applications

Resource Speakers
Mr. Jonilo Del Rosario

is a freelance organization & management, quality, human resource, intellectual capital, and education consultant, resource person, trainer, researcher, subject matter expert, and postgraduate & higher education professor.

He presently holds the following positions: Trustee and Training, Education & Research Committee Chair of the Philippine Society for Quality (PSQ); Program Director & Resource Person of the Quality Management Program of Ateneo Graduate School of Business-Center for Continuing Education & PSQ; Resource Person & Trainer of the University of the Philippines Institute for Small-Scale Industries (UPISSI); Resource Person & Trainer of the Philippine Trade Training Center (PTTC); Resource Person & Subject Matter Expert of Civil Service Institute (CSI); to name a few.

He has designed and delivered various consulting, training, and research engagements with organizations and institutions from different industries. He shares these “real-world” learning experiences with his students from various colleges and universities.  He has presented research studies in institutional seminars and national conferences and conventions. 

Mr. del Rosario has two master 's degrees in Technology Management and Human Resource Development from the University of the Philippines.  He is a candidate for the Doctor of Philosophy in Education major in Educational Administration from the same university.  He is presently working on his dissertation entitled “A Quality Management System Model for Philippine Higher Education Institutions”.