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Developing Assertiveness for Leaders

Course Name Developing Assertiveness for Leaders
Schedule December 6, 2018 - December 7, 2018

Thursday - Friday

9:30 am - 5:30 pm

Price: Php 12,800
Description

Those who stand for nothing fall for anything.  - Alexander Hamilton

Assertiveness is a state of mind, an attitude, a way of thinking. It is about how you interact with others to be a better manager, colleague, or team member. Assertiveness is at the heart of your relationship with yourself and with others. It enables you to use behaviors that you and other people value.

Developing Assertiveness for Leaders gives you an opportunity to learn how your behavioral style impacts your overall performance as a manager. You will assess your current assertiveness skills and find out how you can improve them for a more effective approach. This program shows you how to employ assertiveness skills to take control of situations without threatening or alienating others. 

Objectives

After the course, you will:

1. Learn to express your rights, opinions, and feelings honestly, discretely, and appropriately without violating the rights and self-esteem of others;

2.  Build up confidence and self-esteem;

3.  Empower yourselves and your staff; and 

4.  Improve communication by using assertive-responsive skills.

Who should attend
  • People managers and supervisors who want to improve their management and leadership skills.
  • High-potential talents preparing for a management or leadership role.
  • New people managers and supervisors.
Outline

I. Introduction

A.  An introduction to assertiveness

B.  Do I want to be assertive? A look at myself

C.  Introduction of assertive/responsive model

D.  Assessing personal level of assertiveness

 

II.  What is assertiveness?

A.  The nature of assertiveness and popular misconceptions

B.  The fear of being assertive and the desire for harmony

C.  Individual rights and responsibilities

D.  Self-image, self-esteem, authenticity, and the power of beliefs

 

III.  Assertive, aggressive, and passive behaviors

A.  Body language, vocal image, and verbal patterns

B.  Response to pressure situations

C.  Consequences in the workplace

D.  How perceptions determine reactions

 

IV.  Techniques to becoming positively assertive

A.  Changing destructive internal dialogue

B.  Speaking up; standing up for yourself 

C.  Giving and receiving feedback, criticism, and praise

D.  Handling difficult, controlling, and manipulative behavior in others

Resource Speakers
Ms. Ma. Socorro "Baby" P. Jamias

is a Gallup-Certified Strengths Coach, a learning and development facilitator, and a capability-building consultant. She also has a Certificate in Organization Development from the Ateneo Human Resources Center. She works with the academe, government, various businesses, and other private organizations. Her expertise includes performance improvement, talent management, professional skills development, and leadership and management training. 

 

Ms. Jamias was a faculty member of Far Eastern University, University of Sto. Tomas, Maryknoll (now Miriam) College, St. Joseph's College, and Ateneo de Manila. 

 

She completed her Master of Arts degree in Linguistics at the Ateneo de Manila University. She likewise took graduate studies in Education, Drama, and Speech at the University of the Philippines, University of Sto. Tomas, and Ateneo de Manila University respectively.

 

Currently, she is Program Director of the Happiness at Work Series and the Communication Excellence Series of the Ateneo Center for Continuing Education.