Summary of Work Activities and Responsibilities
Under the supervision of the Program Sales Group Head, the Sales Officer is expected to meet assigned sales targets for both Public Offering (PO) and Institutional (customized) Programs (IP) through effective account management. He/she initiates sales campaign efforts to communicate CCE’s portfolio of programs. The Sales Officer maintains a high level of customer satisfaction through client relationship management. He/she is also expected to expand the customer base through various lead generation activities.
The position closely coordinates with members of the Program Sales and Marketing Group, Program Development Group, Training Services Group, and Admin Services Group.
Main Duties and Responsibilities
A. Client Relationship Management
B. Account Management
- Public Offering (PO)
- Institutional Programs (IP)
C. Lead Generation
D. Administrative
E. Performs special projects and assignments given by Management or the Program Sales and Marketing Group Head.
Minimum Qualifications
Knowledge, Skills, and Abilities
- Excellent communication skills (written and oral communication)
- Must be able to draft letters and proposals for organizations and individuals
- Must be confident to conduct meetings and presentations with senior level stakeholders
- Must possess high negotiation and persuasion skills
- Customer service-oriented
- Background in learning and development/organization development is an advantage
Education and Experience Requirements
- Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Sales & Marketing or equivalent, Graduate units an advantage
- Preferably with a minimum of three years of working experience in a related field