As you lead people to achieve business objectives and manage individual development, various supervisory concerns can get in the way of smooth day-to-day work. Many of these emanate from those referred to as difficult employees. These concerns are manifested in aspects such as: low performance, poor work habits, resistance to change, and even aggressive behavior.
This course will help you gain a greater degree of confidence in exercising authority, in a manner that resolves adaptive situations while meeting the prevailing personal concerns. It will provide a sensible guide to contain such problems and move forward constructively, in light of engagement in the workplace.
People managers, from team leaders and supervisors to junior-level managers, who wish to gain insight into approaches around individual performance enhancement.