At the end of this program, you are expected to have performed the following, all applied to your current or future role as frontline leader in a supervisory or managerial position.:

1. Articulated the changes in your leadership role, applied to your present or upcoming frontline leadership position

2. Applied the steps in the Planning, Organizing, Controlling processes, in relation to your team’s work, fulfilling the framework for these processes

3. Identified solutions to some of the typical management challenges you face in your work

4. Practiced an assertive communication skills

5. Practiced skills in conducting effective meetings

6. Applied POLC skills in simulated management situations, based on real-life scenarios

I. Clarifying Your Leadership Role
    A. Leadership Passage No.1
    B. The Perspective of a Leader
    C. The Work of the Frontline Leader
    D. The Management Cycle

II. Planning, Controlling, Organizing
    A. Planning
          1. Definition, Rationale, and Activities
          2. Principles/Advantages of Planning
          3. Activities of Planning
          4. Action Planning/Possible Problem Process
    B. Controlling
          1. Definition, Rationale, and Need
          2. Activities of Controlling
          3. Performance Management System
          4. Phases of Performance Management System
    C. Organizing
          1. Definition and Principles
          2. Activities of Organizing

III. Leading
    A. Today’s Leadership Context
          1. Leading and Managing
          2. First Lead Yourself
    B. Communicating Assertively
    C. Conducting Effective Remote Meetings

IV. Integration: Bringing it All Together
    A. Task orientation and Relationship orientation
    B. Apply your frontline skills in several real-life situations
    C. Dealing with difficult people

Dr. Jet F. Magsaysay is the Dean of the Ateneo Graduate School of Business.

He is president of Strategic Directions, Inc., a strategy- and management-consulting firm that caters to top corporations in diverse industries. As a strategy and organizational development consultant, he has guided leading corporations in the Philippines and Southeast Asia in developing their visions and strategies, and in building their organizational capabilities. 

As an academic program director he has conceptualized and customized leadership and management programs for diverse clients.

As a trainer-educator, he has designed and facilitated programs in strategy, execution, leadership, and management skills.

As a corporate executive, he has managed business units in the Philippines, in China, and across Asia, in the investment banking, publishing, and consulting industries.

An internationally recognized writer and presenter, he is a lecturer in Kyoto University’s Asia Business Leader Programme. He was Editor-in-Chief of World Executive’s Digest, a Pan-Asian management magazine where he authored award-winning content. He has authored research articles that have been peer-reviewed and published in international academic journals. He has been a keynote speaker at various conferences in Southeast Asia, China, and Japan.

Dr. Magsaysay has a BSc. in Industrial Management Engineering from De La Salle University, a Master in Management degree from the Asian Institute of Management, and a Ph.D. in Leadership Studies, major in Organizational Development, from the Ateneo De Manila University.

Ms. Czarina B. Teves is a seasoned Organization Development consultant who has been in the field since 1994. She is known for her expertise in team building, strategic planning, and organizational change, and has served as a team lead and facilitator for numerous organizations.

Throughout her career, she has been recognized as a resource person, subject matter expert, and faculty member. She has taught at various institutions, including the Ateneo Graduate School of Business – Center for Continuing Education, Asian Institute of Management – School of Executive Education and Lifelong Learning, Civil Service Institute, and Carl Jung Circle Center | Depth Institute of Asia. She has been a facilitator for a wide range of topics, including Leading Teams in a VUCA World, Coaching and Mentoring, Systems Thinking, and Emotional Intelligence.

She has been a professional coach since 2012 and is certified by the International Coaching Federation. She is also a certified Jungian Coach, Master Facilitator of Team Psychological Safety, Stakeholder Centered Executive Coach, and Action Learning Coach. 

She is also the former President-Elect of the International Coaching Federation Philippines Charter Chapter and a board member of Coaches Connect Service Cooperative, a cooperative of coaches focused on helping MSMEs. She is also the co-founder of Ginto Ako Team, a social change initiative, and a founding partner of InnerWorks Coaching, which helps people navigate the pandemic through somatic, systemic, and depth coaching.

Ms. Teves has received numerous certificates for her program delivery, including Leading with Questions from World Institute of Action Learning, Building the Learning Organization from World Institute of Action Learning, and the Global Leadership Assessment from Marshall Goldsmith.

Atty. Noli del Rosario is a lawyer-economist with extensive experience in human resources development, employment law, industrial relations and organizational change. Currently, he is Human Resources Head for Philippine British Assurance Company, Inc..

Prior to this, he held other posts such as: Senior Vice President for Human Resources and Corporate Affairs of the Philippine Associated Smelting and Refining Corporation (PASAR), Organizational Development Director of a beverage company in Ho Chi Minh City, Vietnam.

He graduated with a Bachelor of Arts in Economics and Master of Management from the University of the Philippines. He has completed all the academic requirements for his Doctor in Business Administration degree. He has attended executive business programs at the Asian Institute of Management, the Stanford University Graduate School of Business, Harvard Law School and the General Electric (GE) Executive Development School.