Course Name

Advanced Balanced Scorecard


November 11, 2024 - November 14, 2024

Schedule via Zoom:


8:30am - 12:00pm

Regular Rate:

Php 12,000

Early Eagle Rate:

Php 11,000

Valid Until:

October 28, 2024

Advanced Balanced Scorecard


The Balanced Scorecard (BSC) was originally developed by Dr. Robert Kaplan of Harvard University and Dr. David Norton as a framework for measuring organizational performance. The system has evolved over the years and is considered a fully integrated management system.

It is a way of looking at the organization starting with the vision, mission, values and strategies and how each individual would contribute to the achievement of the goals of the organization and ultimately its desired future. It helps the organization select the right things to measure for it to achieve its goals. It also provides a clear prescription as to what organizations should measure in order to balance its financial perspectives, taking into consideration the performance enablers and drivers to achieve a successful outcome.

This course aims to provide the concepts and applications on BSC development and implementation, align and link the balanced scorecard with other organizational systems and transform BSC from performance management to strategic management.

Who should attend

Executives, Managers, Supervisors, Business Heads and Employees involved in performance management and strategic management and who have the knowledge on using the balanced scorecard or those who have attended the BSC Basics.

After the course, you will be able to:

  1. Discover the core factors that give life to balanced scorecard development and implementation;
  2. Understand the balanced scorecard as a strategic management system, a strategic framework for action and a communication system;
  3. Understand the concepts of strategy maps, strategic initiatives, key performance indicators, and targets as key components of the balanced scorecard;
  4. Learn and apply the concepts in developing a balanced scorecard for your organization or division/department/unit;
  5. Align and link the balanced scorecard with other departments/units and with other  organizational systems;
  6. Transform the balanced scorecard from performance measurement to strategic management; and
  7. Design action plans and share individual commitments for the development, enhancement and sustainability of using the balanced scorecard in your own organization.

Module I: Understanding the Balanced Scorecard

  1. A Strategic Framework For Action

  2. A Strategic Management System

  3. A Communication System

Module II: The BSC Process

  1. Planning, Training and Set Up

  2. BSC Development

  3. BSC Implementation

  4. BSC Monitoring and Evaluation

Module III: Key Components of a Modern BSC

  1. Strategy Map

  2. Strategic Initiatives

  3. Key Performance Indicators and Targets

Module IV: BSC Design and Development

  1. The BSC Perspectives

  2. Performance Objectives and Measures

  3. Cause-and-Effect Linkages (Strategy Map) and Initiatives

  4. Setting Targets and Prioritizing Initiatives

  5. Organizational Alignment

Module V: Linkages of BSC With Other Organizational Systems

  1. Budgeting

  2. Compensation

Module VI: Transforming the BSC From Performance Management to Strategic Management

Dr. Rosario Cabuhat-Alzona is an accomplished Organization Development (OD) Professional with 40 years of experience in diverse workplace environments: government, non-government, and private organizations of different industries and sectors. She has varied experiences in research, strategic and operational planning, organizational assessment, culture management, change management, systems and procedures design and development, learning and development and other OD intervention design, implementation and evaluation.

She was affiliated with organizations, such as, Missionary Sisters of the Holy Face of Jesus of San Pablo City, St. Peter and St. Paul Parish of Calamba City, Asilo de San Vicente de Paul in Manila, Enchanted Kingdom, Inc., Sun Microsystems Philippines, Inc., Andersen Consulting (Now Accenture), Sol Open Resource Center, Nutrition Center of the Philippines, Educational Planning and Research Center, and the Philippine Council for Agriculture and Resources Research and Development.

Dr. Alzona has a Bachelors Degree in Statistics from the University of the Philippines at Los Banos, Masters Degree in Statistics from the University of the Philippines in Diliman, and Doctorate Degree in Organization Development from Southeast Asia Interdisciplinary Development Institute. Further, she has completed other professional programs, such as, Certificate in Strategic Human Resource Transformation and Organization Development from the Penn State College and Institute for Attractions Manager from the International Attractions and Amusement Parks Association in Orlando, Florida, USA.

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