Course Name

Decision Effectiveness Workshop

Schedule

May 24, 2021 - May 27, 2021

Schedule via Zoom:

May 24, 25, 26, and 27, 2021

Monday - Thursday

1:30 – 5:30 PM

Regular Rate:

Php 11,000

Early Eagle Rate:

Php 10,000

Valid Until:

May 10, 2021

Decision Effectiveness Workshop

Description

All leaders of the organization are expected to make accurate and timely decisions to effectively deliver or exceed required outputs. They are also recognized and rewarded not on the number of decisions they make but on the quality of their decisions. Organizational profitability is definitely dependent on the effectiveness of decisions made by its leaders. One wrong decision can bring tremendous losses to the company in  terms of money, effort, or time.

This program intends to equip the participants with the skills to solve complicated problems and take appropriate corrective actions, decide on good alternatives or strategies with risks minimized, plan for greater success and identify opportunities in any given problem situation.

Who should attend

Managers, supervisors, technical personnel, and those who make critical decisions.

At the end of the course, the participants will be able to: 

1. Identify most probable cause of technical and people problems;

2. Make most manageable decision on selecting good alternatives;

3. Formulate preventive and contingency steps to achieve a desired objective; and

4. Transform problem situations into opportunities of value.

I. Introduction

A. Tendencies in Decision Making
B. Case Register Exercise
C. Road Map for Decision Making

II. Problem Solving 

A. Problem Solving Techniques

1. Rational Thinking (KT/DPI)
2. Stair Stepping/ 5 Why’s
3. Ishikawa/Fishbone
4. Description and Testing
5. Practice Case Study: Warehouse 1
6. Practicum/Technical : Chaos at Christmas Inc.
7. Short Cut/ Long Way
8. People Problem
9. Application Case: Low Morale at Manila
10. Positive Deviation Analysis

III. Decision Making

A. Decision-Making Steps

1. Decision Statement
2. Selection Guidelines
3. Primary/Musts
4. Secondary/Wants
5. Comparison of Alternatives
6. Identification of Tentative Choice (+)
7. Risk Analysis (-)
8. Most Manageable Choice (+/-)
9. Practice Case: Choosing Best Car
10. Application: On-the-job Case

IV. Creative Thinking 

A. Processes  for Creative Thinking
B. Brainstorming
C. Stimulation Techniques
D. Practice Case: Reducing Overhead  Expenses
E. Practicum: Actual Situation

V. Possible Problem Process   

A. Guidelines for Possible Problem Analysis
1. What is to be Done?
2. What could go Wrong?
3. What should be Done about it?
4. What Improvements could be Made?

B. Practice Case: Increasing Soccer Sales
C. Application Case: Computer Training

VI. Possible Opportunity Process  

A. Steps in Possible Opportunity Analysis
1. Problem Situation
2. Conversion into Opportunity
3. High Benefit Areas
4. Maximization

VII. Integration

 

Mr. Armando T. Bongco, Jr is a Professional Management and Organization Development Consultant specializing in leadership supervisory and management development, strategic  planning, performance management, coaching and counseling, training and development, human resource for line leaders, and organization transformation.

He was a Consultant and HRDG Manager of United Laboratories, Inc., Senior Manager for Organization Development and Training Manpower Department of First Holdings Group of Companies, Head for Manpower Training and Development Department of the Human Resources Division of Ayala Group of Companies, and Staff Planning Assistant for the Human Resources Division- San Miguel Corporation.

Mr. Bongco was trained and certified as an official instructor for Problem-Solving and Decision-Making Program by Kepner and Tregoe, Inc., Interaction Management by Development Dimension International, Inc., and Problem Solving and Decision Making by Decision Processes, Inc. He participated and completed numerous seminars conducted by leading foreign and domestic consultancy firms in various areas of HRM.

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