At the end of this program, you are expected to have performed the following, all applied to your current or future role as frontline leader in a supervisory or managerial position.:

1. Articulated the changes in your leadership role, applied to your present or upcoming frontline leadership position

2. Applied the steps in the Planning, Organizing, Controlling processes, in relation to your team’s work, fulfilling the framework for these processes

3. Identified solutions to some of the typical management challenges you face in your work

4. Practiced an assertive communication skills

5. Practiced skills in conducting effective meetings

6. Applied POLC skills in simulated management situations, based on real-life scenarios

I. Clarifying Your Leadership Role
    A. Leadership Passage No.1
    B. The Perspective of a Leader
    C. The Work of the Frontline Leader
    D. The Management Cycle

II. Planning, Controlling, Organizing
    A. Planning
          1. Definition, Rationale, and Activities
          2. Principles/Advantages of Planning
          3. Activities of Planning
          4. Action Planning/Possible Problem Process
    B. Controlling
          1. Definition, Rationale, and Need
          2. Activities of Controlling
          3. Performance Management System
          4. Phases of Performance Management System
    C. Organizing
          1. Definition and Principles
          2. Activities of Organizing

III. Leading
    A. Today’s Leadership Context
          1. Leading and Managing
          2. First Lead Yourself
    B. Communicating Assertively
    C. Conducting Effective Remote Meetings

IV. Integration: Bringing it All Together
    A. Task orientation and Relationship orientation
    B. Apply your frontline skills in several real-life situations
    C. Dealing with difficult people

Dr. Jet F. Magsaysay is the Dean of the Ateneo Graduate School of Business.

He is president of Strategic Directions, Inc., a strategy- and management-consulting firm that caters to top corporations in diverse industries. As a strategy and organizational development consultant, he has guided leading corporations in the Philippines and Southeast Asia in developing their visions and strategies, and in building their organizational capabilities. 

As an academic program director he has conceptualized and customized leadership and management programs for diverse clients.

As a trainer-educator, he has designed and facilitated programs in strategy, execution, leadership, and management skills.

As a corporate executive, he has managed business units in the Philippines, in China, and across Asia, in the investment banking, publishing, and consulting industries.

An internationally recognized writer and presenter, he is a lecturer in Kyoto University’s Asia Business Leader Programme. He was Editor-in-Chief of World Executive’s Digest, a Pan-Asian management magazine where he authored award-winning content. He has authored research articles that have been peer-reviewed and published in international academic journals. He has been a keynote speaker at various conferences in Southeast Asia, China, and Japan.

Dr. Magsaysay has a BSc. in Industrial Management Engineering from De La Salle University, a Master in Management degree from the Asian Institute of Management, and a Ph.D. in Leadership Studies, major in Organizational Development, from the Ateneo De Manila University.

Ms. Czarina B. Teves is an organization, leadership, and personal transformation consultant with 25 years’ experience in the private and public sectors. She is a resource person on organizational change, leadership, systems thinking, coaching and mentoring.  

She is a certified  Marshall Goldsmith Stakeholder Centered executive coach who practices systemic and Jungian coaching.  Her coaching engagements include leaders in  QSR, telco, infotech, design, national,  regional, and local government sectors.

She is a Certified Action Learning Coach (CALC) and has coached action learning teams for Energy Development Corp, Accenture, Department of Trade and Industry, Department of Health, and Department of Education, and  the Zuellig Family Foundation.

Ms. Teves is a Certified Master Facilitator for Team Psychological Safety (TPS) and has used this to develop team practices for executive, leadership, and work teams.

She is currently the secretary of the board of directors of the International Coach Federation Philippines.
 

Atty. Noli del Rosario is a lawyer-economist with extensive experience in human resources development, employment law, industrial relations and organizational change. Currently, he is Human Resources Head for Philippine British Assurance Company, Inc..

Prior to this, he held other posts such as: Senior Vice President for Human Resources and Corporate Affairs of the Philippine Associated Smelting and Refining Corporation (PASAR), Organizational Development Director of a beverage company in Ho Chi Minh City, Vietnam.

He graduated with a Bachelor of Arts in Economics and Master of Management from the University of the Philippines. He has completed all the academic requirements for his Doctor in Business Administration degree. He has attended executive business programs at the Asian Institute of Management, the Stanford University Graduate School of Business, Harvard Law School and the General Electric (GE) Executive Development School.