Systems Thinking Basics: Solving Team Problems that Keep Coming Back
August 14, 2023 - August 18, 2023
Schedule via Zoom:
August 14, 15, 17, & 18, 2023
Monday, Tuesday, Thursday, Friday
8:30 am - 12:00 pm
Early Eagle Rate:
August 01, 2023
This course is for you if you are a team leader, supervisor, or small business owner who must solve complex or adaptive problems and who has not taken any systems thinking course.
Complex problems are problems that have no clear boundaries, no clear solution, many stakeholders, and many interrelated factors.
This course will teach you basic tools for seeing, understanding, and acting on your complex problem.
Who should attend
This course is for you if you are a team leader, a supervisor in the private or public sector, or if you are a small business owner who has not taken any systems thinking course.
Learn and apply basic, teachable systems thinking tools on real, complex problems that challenge team or small-business performance.
I. Systems and Systems Thinking
A. Characteristics of systems
B. Systems Thinking Habits
C. Systems Thinking vs Linear Thinking
D. Habits of A Systems Thinker (Waters Center)
II. Seeing and understanding the system
A. Systems thinking iceberg: Events, patterns, structure, and mental models
B. Causal links and behavior over time graphs
C. Connection circles and basic causal loops
D. The ladder of inference
III. Acting on the system
B. Places to intervene in a system
C. Changing the structure of your system
D. Helping your stakeholders see, understand, and act on the system
Ms. Czarina B. Teves is a seasoned Organization Development consultant who has been in the field since 1994. She is known for her expertise in team building, strategic planning, and organizational change, and has served as a team lead and facilitator for numerous organizations.
Throughout her career, she has been recognized as a resource person, subject matter expert, and faculty member. She has taught at various institutions, including the Ateneo Graduate School of Business – Center for Continuing Education, Asian Institute of Management – School of Executive Education and Lifelong Learning, Civil Service Institute, and Carl Jung Circle Center | Depth Institute of Asia. She has been a facilitator for a wide range of topics, including Leading Teams in a VUCA World, Coaching and Mentoring, Systems Thinking, and Emotional Intelligence.
She has been a professional coach since 2012 and is certified by the International Coaching Federation. She is also a certified Jungian Coach, Master Facilitator of Team Psychological Safety, Stakeholder Centered Executive Coach, and Action Learning Coach.
She is also the President-Elect of the International Coaching Federation Philippines Charter Chapter and a board member of Coaches Connect Service Cooperative, a cooperative of coaches focused on helping MSMEs. She is also the co-founder of Ginto Ako Team, a social change initiative, and a founding partner of InnerWorks Coaching, which helps people navigate the pandemic through somatic, systemic, and depth coaching.
Ms. Teves has received numerous certificates for her program delivery, including Leading with Questions from the World Institute of Action Learning, Building the Learning Organization from the World Institute of Action Learning, and the Global Leadership Assessment from Marshall Goldsmith.