Systems Thinking Basics: Solving Team Problems that Keep Coming Back
November 28, 2022 - December 02, 2022
Schedule via Zoom:
November 28, 29, December 1 & 2, 2022
Monday, Tuesday, Thursday, Friday
8:30 am - 12:00 pm
Early Eagle Rate:
November 14, 2022
This course is for you if you are a team leader, supervisor, or small business owner who must solve complex or adaptive problems and who has not taken any systems thinking course.
Complex problems are problems that have no clear boundaries, no clear solution, many stakeholders, and many interrelated factors.
This course will teach you basic tools for seeing, understanding, and acting on your complex problem.
Who should attend
This course is for you if you are a team leader, a supervisor in the private or public sector, or if you are a small business owner who has not taken any systems thinking course.
Learn and apply basic, teachable systems thinking tools on real, complex problems that challenge team or small-business performance.
I. Systems and Systems Thinking
A. Characteristics of systems
B. Systems Thinking Habits
C. Systems Thinking vs Linear Thinking
D. Habits of A Systems Thinker (Waters Center)
II. Seeing and understanding the system
A. Systems thinking iceberg: Events, patterns, structure, and mental models
B. Causal links and behavior over time graphs
C. Connection circles and basic causal loops
D. The ladder of inference
III. Acting on the system
B. Places to intervene in a system
C. Changing the structure of your system
D. Helping your stakeholders see, understand, and act on the system
Ms. Czarina B. Teves is an organization, leadership, and personal transformation consultant with 25 years of experience in the private and public sectors. She is a resource person on organizational change, leadership, systems thinking, coaching, and mentoring.
She is a certified Marshall Goldsmith Stakeholder Centered executive coach who practices systemic and Jungian coaching. Her coaching engagements include leaders in QSR, telco, infotech, design, and national, regional, and local government sectors.
She is a Certified Action Learning Coach (CALC) and has coached action learning teams for Energy Development Corp, Accenture, Department of Trade and Industry, Department of Health, Department of Education, and the Zuellig Family Foundation.
Ms. Teves is a Certified Master Facilitator for Team Psychological Safety (TPS) and has used this to develop team practices for executive, leadership, and work teams.
She is the President-Elect and one of the Board of Directors of the International Coach Federation Philippines.